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Frequently Asked Questions

We will try to update this as much as possible as and when something becomes apparent to us, however we are usually very busy serving customers so we won’t always get the chance to. If you have any questions related to our services, or anything gardening and landscaping related please do get in touch. We will add it to the FAQ.

Q. If I contact you will I be put under any pressure to go ahead with the work?

A. Absolutely not, it is not our belief that anyone should be put under any pressure whatsoever from making a simple enquiry, no hard sell tactics are used by our business in any way.

Q. How soon can you begin work?

A. We usually have a 3-4 week waiting list during busy periods. However, we will endeavor to fit it in within your timelines so please give us a call to talk about your project. More urgent projects can be brought forward.

Q. How do I pay and how will it all work if I decide to use your services?

A. If you agree to use our services, we would require material costs and additional labour hand costs up front, this would cover the cost of paving, cement, sand, etc. and our additional labour hand. Then, upon completion we would require the remaining payment, cash or cheque.

Q. If I choose to go ahead with you, do I have to purchase your design service?

A. No, we are more than happy to work without an official design. If you have sketches you have made yourself, or if you have already had a garden designed for you, we will be happy to use them as the basis of the final design.

Q. If I use your services, how many men will there be, and will my street be full of mess and noise?

A. We use a team of 4 men at the most at any one time, myself and David will usually complete the smaller patio and garden projects ourselves. We work typical working hours 9-5 and are extremely courteous and well-mannered to our clients and your neighbours, as well as mindful of possible noise disruption, and keeping the area tidy.

Q. Can you provide references or testimonials?

A. Yes, we are more than happy to provide references and testimonials, and we are so proud of the work we have completed we often offer to do this before you agree to any work. You can also view some of them on our website.

Q. Why should I choose Land Escapes over many other Landscaping and Gardening companies in the Nottinghamshire and Derbyshire Area?

A/ We care about the finished product, we care that it is installed correctly and we want to provide you with your ideal garden. We are polite, kind and courteous people and ensuring that our customers are always happy is our number one priority. We are extremely proud of the fact that over 90% of all our new business comes from recommendations and referrals and, thus, we cannot afford to have unhappy customers.

If you would like to ask us any questions related to the work we do, who we are, what we can do, how much it will cost, quoting for work etc. please do not hesitate to get in touch

We have been doing this for a number of years now and we’re confident we can answer any questions or concerns you might have. We will never EVER make you feel any kind of pressure to use our services.

We are honest about what we can do and, just as importantly, are well aware of what we are capable of. If, on the rare occasion, we feel that you would be better off in somebody elses hands, we will tell you this and also refer you on to the best man for the job.


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